Contact

Get in Touch

Have a question, feedback, or just want to say hello? We'd love to hear from you. Reach out through any channel below.

Live Chat

Get instant help from our support team. Available Monday to Saturday, 9 AM - 7 PM IST.

Start Chat

Avg. response: 2 minutes

Email

Send us a detailed message and we'll get back to you within 24 hours.

support@urbaninteriors.in

Avg. response: 4 hours

Phone

Call us for urgent matters. Available for Professional & Enterprise plan users.

+91 22 6789 0123

Mon-Fri, 10 AM - 6 PM IST

Send a Message

Write to Us

Fill out the form below and we'll get back to you as soon as possible.

Departments

Reach the Right Team

For specific inquiries, contact the relevant department directly.

General Inquiries

Questions about our platform and services

hello@urbaninteriors.in

Press & Media

Interview requests and media partnerships

press@urbaninteriors.in

Partnerships

Business development and collaborations

partnerships@urbaninteriors.in

Careers

Job opportunities and hiring inquiries

careers@urbaninteriors.in

Designer Support

Help for designers and vendors on the platform

designers@urbaninteriors.in

Investor Relations

Funding, reports, and investor inquiries

investors@urbaninteriors.in
Our Offices

Visit Us

We have offices across India's major cities. Feel free to drop by during business hours.

Mumbai

Headquarters

WeWork BKC, G Block, Bandra Kurla Complex, Mumbai, Maharashtra 400051

+91 22 6789 0123

Delhi NCR

Regional Office

91springboard, Sector 44, Gurugram, Haryana 122003

+91 124 456 7890

Bangalore

Regional Office

Cowrks, Church Street, Ashok Nagar, Bangalore, Karnataka 560001

+91 80 4567 8901

FAQ

Common Questions

What are your support hours?

Our live chat and phone support are available Monday to Saturday, 9 AM to 7 PM IST. Email support is available 24/7 with responses within 24 hours.

How quickly can I expect a response?

Live chat: under 2 minutes. Email: within 4 hours during business hours, 24 hours otherwise. Phone: immediate during business hours.

I'm a designer. How do I get support?

Designers can reach our dedicated vendor support team at designers@urbaninteriors.in or through the Vendor Dashboard's built-in support chat.

How do I report a safety concern?

For safety issues, use the report button on any profile or project page. For urgent matters, contact safety@urbaninteriors.in — we investigate all reports within 2 hours.